Priority Order Service
Priority Order Service
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Check out our Sugar Cookie Recipe!
Need your custom cookie cutters in a hurry? Opt for our Priority Order service to move your order to the front of the production queue. While this option ensures that we begin working on your cutters immediately, it does not affect the shipping speed once the product leaves our facility. For faster delivery, please select express shipping during checkout.
Key Features:
- Immediate Production: Your order is prioritized over other standard orders, ensuring a quicker turnaround time on production.
- Unchanged Delivery Time: Please note that opting for a priority order does not automatically upgrade your shipping method. Choose express shipping at checkout for faster delivery.
- Same High Quality: Rest assured, the quality of your cutters will remain exceptional even with expedited production. We use the same PLA+ food-grade material for all our products.
- Ideal for Last-Minute Needs: Perfect for when you need your custom cookie cutters urgently for an event or special occasion.
Ensure your custom cookie cutters are produced as a top priority without compromising on quality. Choose our Priority Order service today and get started on your baking project quicker!
Materials
Materials
Cutters & Embossers
Our products are made with PLA+ plastic, a biodegradable alternative to traditional petroleum-based plastics.
Debossers
Our Products are not only environmentally-friendly but also food-grade safe, meeting the strict standards set by the Australian and FDA (AS2070-1999 10/2011). If you're looking for sustainable cookie cutters, our eco-friendly options are perfect for you. Shop now and join us in our mission to create safe and sustainable products.
Shipping & Returns
Shipping & Returns
Shipping Costs:
- Australia Post Parcel (Standard): $10
- Australia Post Parcel (Express): $15
- Free Standard Shipping for orders $60 or more
- Free Express Shipping for orders $70 or more
Shipping Time is approximate based on postage time between Morwell, VIC 3840 and the destination. You can check Australia Post's estimated shipping times at Australia Post's Website
We are not responsible for any delays or lost packages by Australia Post. If you did not receive your item, you can follow up with Australia Post.
Shipping:
At Cookie Cutter Central, we understand that receiving your order in a timely and efficient manner is important to you. That's why we offer a variety of shipping options, as well as local pickup options from our Morwell location. We process orders within 2-3 business days, and shipping times vary based on your location. We ship to all locations within Australia, however we do not ship internationally.
Returns:
We understand that sometimes things don't work out as planned. That's why we accept returns for non-custom cookie cutter orders within 14 days of receipt, as long as the product remains unused. We will issue a refund or exchange the item, as per your preference, once we have received the order back from you.
The Buyer is responsible for any return shipping costs, as well as taking care to pack the order to ensure it is received back by us undamaged.
However, please note that we do not accept returns for custom cookie cutter orders. If there are any issues with your custom order, please contact us immediately and we will work with you to find a solution, such as a replacement.
Care Instructions
Care Instructions
Always hand wash the cookie cutter with soap and warm water. Do not soak in water. Cookie cutters are not dishwasher safe. Store in a cool dry place with nothing heavier than other light cookie cutters on top.
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This option was brilliant. I found these cutters the week of a birthday party and didn't have the time to wait for delivery, this was like jumping into the car and heading to the shop!!!
Hi Emma,
Thank you so much for your wonderful review! We’re thrilled to hear that the Priority Order Service came through for you when time was tight. It’s our goal to make your experience as seamless as possible, especially for those last-minute finds.
Hope the birthday party was a smashing success, and the cutters were a hit! We look forward to helping with more celebrations in the future!
The order arrived so quickly. It was great. Unfortunately after I unpacked my order and laid it out to use the next day. I woke up and the jersey cutter was all bent and broken. It folded in half. I don’t know how this happened.
Hi Karen,
Thanks for your great feedback.
That's really dissapointing to hear about the Jersey cutter breaking on you. If you'd like we'd love to see where it's been broken and make things right.
If you could please get in touch with us we'd love to help.
Kind Regards
Aaron @ Cookie Cutter Central