Last updated: 23rd November 2023
This Privacy Policy describes how Cookie Cutter Central (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at accounts@cookiecuttercentral.com.au or by mail using the details provided below:
Cookie Cutter Central 4 Oak Court Morwell VIC 3840 Australia Email: accounts@cookiecuttercentral.com.au
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Device Information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: to provide products or services to you, fulfill our contract, process payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services (in line with your preferences).
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Minors
The Site is not intended for individuals under the age of 18 years. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We do not share your Personal Information with any third-party service providers.
Behavioral Advertising
We do not engage in behavioral advertising.
Using Personal Information
We use your personal Information to provide our services to you, including offering products for sale, processing payments, shipping and order fulfillment, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.
Cookies
A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store:
[List of cookies as previously provided]
Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience.
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect "Do Not Track" signals from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, please contact us by email or by mail using the details provided under "Contact" above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
